FAQS
WHAT GAS BOTTLE DO I NEED FOR SPRITZ?
Spritz uses a standard 60L CO2 cylinder, available from a variety of brands including Sodastream, and is generally available at most major supermarkets to purchase new (full) bottles or to swap cylinders for refill. Some brands also offer cylinders for purchase online. Remember to swap your empty cylinders for refilled ones, its much cheaper than purchasing a new cylinder!
DO YOU SELL GIFT CARDS?
We don't sell gift cards, but we can put a gift message with the delivery. Please add this request, including the message you would like in the notes section when completing your order.
WHAT IS YOUR RETURN POLICY?
If you are not completely satisfied with your purchase, we will gladly return and refund it, within 14 days of the date you received the goods. You will receive a full refund less the courier cost and re-stocking fee of R100. In order for goods to be returned they must be in as new condition, with all the packaging and boxes in tact. Please make sure to wrap the boxes appropriately for our delivery partner to collect them from you. To arrange a return, please use the contact us page and include your original order number.
MY PRODUCT IS FAULTY, WHAT NOW?
For any faulty products, due to a manufacturing defect or fault, we will gladly swap out your purchase at no cost. Please use the contact us section and send us your contact details, and we will arrange your replacement product after assessment. Please include your original order number, which would have been emailed ot you.
WHAT ARE THE PAYMENT OPTIONS?
We offer payment via Yoco. Yoco offers card payments via most major card issuers as well as instant EFT.
MY QUESTION ISN'T HERE?
No problem, drop us a message on the contact page and we will be happy to help. We aim to answer or enquiries within 24 hours, and will get back to you as soon as possible.